Datumbox
Datumbox offers an innovative Machine Learning platform specialized in Natural Language Processing.
Integrate the Datumbox API with the Zendesk API
Setup the Datumbox API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Datumbox and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Datumbox and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Datumbox#
The Datumbox API offers a robust suite of Machine Learning services that can enrich your applications with advanced text analysis, sentiment analysis, classification, and more. Leveraging this API on Pipedream allows you to create powerful serverless workflows that connect Datumbox's capabilities with numerous other apps and services. Automate content categorization, extract insights from user feedback, or monitor social media sentiment in real-time.
Connect Datumbox#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
datumbox: {
type: "app",
app: "datumbox",
}
},
async run({steps, $}) {
return await axios($, {
url: `http://api.datumbox.com/1.0/SentimentAnalysis.json`,
params: {
api_key: `${this.datumbox.$auth.api_key}`,
text: `YOUR_TEXT`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies