Integrate the Datadog API with the Zendesk API

Setup the Datadog API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Datadog and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Datadog with Zendesk#

Create Ticket with Zendesk API on New Monitor Event (Instant) from Datadog API

Datadog + Zendesk

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Delete Ticket with Zendesk API on New Monitor Event (Instant) from Datadog API

Datadog + Zendesk

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Post Metric Data with Datadog API on New Ticket (Instant) from Zendesk API

Zendesk + Datadog

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Post Metric Data with Datadog API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Datadog

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Post Metric Data with Datadog API on Ticket Closed (Instant) from Zendesk API

Zendesk + Datadog

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Popular Datadog and Zendesk Triggers#

New Monitor Event (Instant) from the Datadog API

Emit new events captured by a Datadog monitor

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Datadog and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Post Metric Data with the Datadog API

The metrics end-point allows you to post time-series data that can be graphed on Datadog's dashboards. See docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Datadog#

The Datadog API, accessible through Pipedream, empowers you to programmatically interact with Datadog's monitoring and analytics platform. This enables developers to automate the retrieval of monitoring data, manage alert configurations, and synchronize service health information across systems. With Pipedream's serverless execution model, you can create intricate workflows that react to Datadog events or metrics, manipulate the data, and pass it on to other services or even Datadog itself for a cohesive operational ecosystem.

Connect Datadog#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    datadog: {
      type: "app",
      app: "datadog",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.datadoghq.com/api/v1/user`,
      headers: {
        "DD-API-KEY": `${this.datadog.$auth.api_key}`,
        "DD-APPLICATION-KEY": `${this.datadog.$auth.application_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})