Databox
Connect your data from any tool and track it from any device. No more logging into dozens of different tools to understand performance — now you and your team can easily connect your data, build and share reports, monitor trends, and discover insights.
Integrate the Databox API with the Zendesk API
Setup the Databox API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Databox and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect Databox with Zendesk#
Popular Databox and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Databox#
The Databox API enables you to create custom dashboards, integrating various data sources to track performance metrics in real-time. With Pipedream, you can leverage this API to automate the flow of data between Databox and other applications, creating bespoke monitoring solutions and data-driven workflows that save time and enhance insights.
Connect Databox#
import Databox from 'databox'
export default defineComponent({
props: {
databox: {
type: "app",
app: "databox",
},
},
async run({steps, $}) {
const client = new Databox({
push_token: `${this.databox.$auth.token}`
})
return await new Promise((resolve) => client.metrics((metrics) => resolve(metrics)))
}
})Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})