Database
Query a SQL Database with a built-in SQL editor and Schema Explorer
Integrate the Database API with the Zendesk API
Setup the Database API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Database and Zendesk remarkably fast. Free for developers.
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Popular Ways to Connect Database with Zendesk#
Popular Database and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Database#
The Database API on Pipedream allows users to execute SQL commands directly within workflows, enabling rich and dynamic data manipulation and storage. It supports PostgreSQL, MySQL, and SQLite, making it a versatile option for managing data across various database systems. With this API, users can perform tasks such as data insertion, querying, updates, and deletions, directly within their automations, facilitating real-time data processing and integration across multiple platforms.
Connect Database#
import postgresql from "@pipedream/postgresql";
export default {
props: {
postgresql,
sql: {
type: "sql",
auth: {
app: "postgresql",
},
label: "PostreSQL Query",
},
},
async run({ $ }) {
const args = this.postgresql.executeQueryAdapter(this.sql);
const data = await this.postgresql.executeQuery(args);
return data;
},
};
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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