with Dart and Zendesk?
Record a new doc that the user intends to write down. This will save the doc in Dart for later access, search, etc. By default the created doc will be in the Docs folder. More information can be included in the text. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Move an existing doc to the trash, where it can be recovered if needed. Nothing else about the doc will be changed. See the documentation
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dart: {
type: "app",
app: "dart",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.itsdart.com/api/v0/users`,
headers: {
Authorization: `Bearer ${this.dart.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})