Dandelion
Semantic Text Analytics as a service
Integrate the Dandelion API with the Zendesk API
Setup the Dandelion API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dandelion and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Dandelion and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Dandelion#
The Dandelion API is a text analysis toolkit that allows for understanding and extracting information from texts in various languages. On Pipedream, you can leverage this API to automate workflows that involve natural language processing tasks like sentiment analysis, entity recognition, and language detection. These capabilities enable developers to create applications that can interpret user input, analyze social media sentiment, categorize content, and more, all within a serverless platform.
Connect Dandelion#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dandelion: {
type: "app",
app: "dandelion",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.dandelion.eu/datagraph/wikisearch/v1`,
params: {
text: `brightroll`,
lang: `en`,
token: `${this.dandelion.$auth.token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies