Damstra's Digital Forms replaces paper and manual processes with a convenient paperless app that runs on a smartphone, tablet, or PC for fast, easy data capture.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Damstra Forms API provides a digital solution for creating, managing, and submitting forms vital to workplace safety and compliance. By integrating this API with Pipedream, you can automate form-related workflows to efficiently handle data collection, processing, and analysis. Use cases include automatically triggering actions upon form submission, syncing form data to other business systems, and monitoring submissions for compliance.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
damstra_forms: {
type: "app",
app: "damstra_forms",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.damstra_forms.$auth.domain}.au.damstraforms.com/public_api/v2/projects`,
headers: {
"Authorization": `Token token=${this.damstra_forms.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})