Customer.guru is an easy-to-setup tool for tracking customer satisfaction using Net Promoter Score. Connect with your customers, in a matter of minutes.
Emit new event when a new message is posted in a channel
Emit new event when a new message is received in a chat
Emit new event when a new team is joined by the authenticated user
Create a new channel in Microsoft Teams. See the docs here
Get the list of shift instances for a team. See the documentation
Send a message to a team's channel. See the docs here
The Customer.guru API is a potent tool for gauging customer satisfaction and Net Promoter Score (NPS). By integrating with Pipedream, you can automate the collection and analysis of customer feedback, trigger targeted actions based on NPS results, and meld those insights with other data sources. Pipedream's serverless platform lets you create workflows that react to Customer.guru events in real-time, enrich customer data, and drive personalized engagements.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
customer_guru: {
type: "app",
app: "customer_guru",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://customer.guru/export/ratings`,
headers: {
"Content-Type": `application/json`,
},
params: {
api_token: `${this.customer_guru.$auth.api_token}`,
api_secret: `${this.customer_guru.$auth.api_secret}`,
},
})
},
})
The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams: {
type: "app",
app: "microsoft_teams",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
},
})
},
})