Integrate the Crisp API with the Salesforce API

Setup the Crisp API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate Crisp and Salesforce remarkably fast. Free for developers.

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Popular Crisp and Salesforce Triggers#

New Deleted Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is deleted. See the documentation

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New Outbound Message (Instant) from the Salesforce API

Emit new event when a new outbound message is received in Salesforce.

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New Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is created. See the documentation

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New Updated Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected type is updated. See the documentation

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Popular Crisp and Salesforce Actions#

Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

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Create Account with the Salesforce API

Creates a Salesforce account. See the documentation

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Create Attachment with the Salesforce API

Creates an Attachment on a parent object. See the documentation

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Overview of Crisp#

The Crisp API allows you to tap into the capabilities of the Crisp Chat platform, which includes managing conversations, updating user information, and handling various customer support interactions programmatically. With Pipedream's integration, you can create bespoke workflows that automate actions based on events in Crisp or connect Crisp with other services to streamline customer engagement and support processes. These automations can help in managing leads, providing real-time support notifications, syncing customer data across platforms, and more.

Connect Crisp#

import Crisp from 'crisp-api';

export default defineComponent({
  props: {
    crisp: {
      type: "app",
      app: "crisp",
    }
  },
  async run({steps, $}) {
    const client = new Crisp();

    client.authenticateTier("plugin", this.crisp.$auth.identifier, this.crisp.$auth.key);

    return await client.website.listConversations(this.crisp.$auth.website_id, 1)
  },
})

Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

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