Integrate the Craftboxx API with the Zendesk API

Setup the Craftboxx API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Craftboxx and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Craftboxx with Zendesk#

Create Article with Craftboxx API on New Ticket (Instant) from Zendesk API

Zendesk + Craftboxx

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Create Article with Craftboxx API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Craftboxx

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Create Article with Craftboxx API on Ticket Closed (Instant) from Zendesk API

Zendesk + Craftboxx

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Create Article with Craftboxx API on Ticket Pending (Instant) from Zendesk API

Zendesk + Craftboxx

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Create Article with Craftboxx API on Ticket Solved (Instant) from Zendesk API

Zendesk + Craftboxx

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Popular Craftboxx and Zendesk Triggers#

New Appointment from the Craftboxx API

Emit new event when a new appointment is created in Craftboxx. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Customer from the Craftboxx API

Emit new event when a new customer is created in Craftboxx. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Project from the Craftboxx API

Emit new event when a new project is created in Craftboxx. See the documentation

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Popular Craftboxx and Zendesk Actions#

Create Article with the Craftboxx API

Creates a new article in Craftboxx. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Customer and Mailing Address with the Craftboxx API

Creates a new customer along with their mailing address in Craftboxx. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Project and Appointment with the Craftboxx API

Applies updates to a project and its corresponding appointment in Craftboxx. See the documentation

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Overview of Craftboxx#

The Craftboxx API allows users to integrate various features of the Craftboxx project management solution into their workflows. With this API, you can automate tasks related to project planning, resource allocation, time tracking, and document management. On Pipedream, you can tap into the Craftboxx API to create customized, serverless workflows that respond to events in real time. This enables businesses to streamline operations, reduce manual data entry, and improve coordination between teams.

Connect Craftboxx#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    craftboxx: {
      type: "app",
      app: "craftboxx",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.craftboxx.de/my/employee`,
      headers: {
        Authorization: `Bearer ${this.craftboxx.$auth.oauth_access_token}`,
        "Accept": `*/*`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})