Integrate the Cradl AI API with the Zendesk API

Setup the Cradl AI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Cradl AI and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Cradl AI with Zendesk#

Create Ticket with Zendesk API on New Document Parsing Completed (Instant) from Cradl AI API

Cradl AI + Zendesk

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Delete Ticket with Zendesk API on New Document Parsing Completed (Instant) from Cradl AI API

Cradl AI + Zendesk

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Parse Document with Cradl AI API on New Ticket (Instant) from Zendesk API

Zendesk + Cradl AI

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Parse Document with Cradl AI API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Cradl AI

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Parse Document with Cradl AI API on Ticket Closed (Instant) from Zendesk API

Zendesk + Cradl AI

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Popular Cradl AI and Zendesk Triggers#

New Document Parsing Completed (Instant) from the Cradl AI API

Emit new event when a document processing flow has completed.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Cradl AI and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Parse Document with the Cradl AI API

Parses data from a document using a custom selected model. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Parse Document with Human in the Loop with the Cradl AI API

Sends a document to an existing flow for human-in-the-loop processing. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Cradl AI#

Cradl AI is a powerful tool for creating customized machine learning models without extensive coding knowledge. It specializes in processing and understanding various forms of data, including text and images. Utilizing the Cradl AI API on Pipedream, developers can automate workflows involving data analysis, enhance data-driven decision-making, and integrate AI capabilities into applications seamlessly. This opens up opportunities for dynamic interactions with other services, streamlining operations and enhancing user experiences.

Connect Cradl AI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    cradl_ai: {
      type: "app",
      app: "cradl_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.lucidtech.ai/v1/users`,
      headers: {
        Authorization: `Bearer ${this.cradl_ai.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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