Integrate the Convenia API with the Zendesk API

Setup the Convenia API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Convenia and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Convenia with Zendesk#

Create Leave Of Absence For Employee with Convenia API on New Ticket (Instant) from Zendesk API

Zendesk + Convenia

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Create Leave Of Absence For Employee with Convenia API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Convenia

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Create Leave Of Absence For Employee with Convenia API on Ticket Closed (Instant) from Zendesk API

Zendesk + Convenia

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Create Leave Of Absence For Employee with Convenia API on Ticket Pending (Instant) from Zendesk API

Zendesk + Convenia

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Create Leave Of Absence For Employee with Convenia API on Ticket Solved (Instant) from Zendesk API

Zendesk + Convenia

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Popular Convenia and Zendesk Triggers#

New Dismissal from the Convenia API

Emit new event when an employee is dismissed.

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New Vacation Request from the Convenia API

Emit new event when there is a new vacation request at the company.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Convenia and Zendesk Actions#

Create Leave Of Absence For Employee with the Convenia API

Creates a new leave of absence for an employee. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Convenia#

The Convenia API offers a suite of HR management functionalities, allowing for the automation of employee onboarding, payroll management, and other HR tasks. By integrating with Convenia via Pipedream, you can streamline HR operations, sync employee data across applications, and trigger actions based on various HR events. Pipedream's serverless platform facilitates the creation of complex workflows to interact with the Convenia API, enabling developers and HR professionals to build custom automations without managing infrastructure.

Connect Convenia#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    convenia: {
      type: "app",
      app: "convenia",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://public-api.convenia.com.br/api/v3/employees`,
      headers: {
        "token": `${this.convenia.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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