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Contentful (GraphQL Content)

The GraphQL Content API provides a GraphQL interface to the content from Contentful

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Zendesk

Integrate the Contentful (GraphQL Content) API with the Zendesk API

Setup the Contentful (GraphQL Content) API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Contentful (GraphQL Content) and Zendesk remarkably fast. Free for developers.

Popular Contentful (GraphQL Content) and Zendesk Triggers

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Popular Contentful (GraphQL Content) and Zendesk Actions

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Contentful (GraphQL Content)

The Contentful GraphQL Content API opens up a world of possibilities for creating, managing, and delivering content across multiple platforms. With this API, you can query your Contentful content model using GraphQL, allowing for more efficient data retrieval with fewer requests. Integrate this with Pipedream's serverless capabilities, and you've got a powerful tool to automate content workflows, sync content across applications, trigger notifications based on content changes, and more.

Connect Contentful (GraphQL Content)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    contentful_graphql: {
      type: "app",
      app: "contentful_graphql",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graphql.contentful.com/content/v1/spaces/[SPACE]/environments/[ENVIRONMENT]`,
      headers: {
        Authorization: `Bearer ${this.contentful_graphql.$auth.access_token}`,
      },
      params: {
        query: `query($preview: Boolean){
      assetCollection(preview: $preview){
        items{
          title
        }
      }
    }`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})
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