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with CloudTalk and ServiceNow?
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Popular CloudTalk and ServiceNow Actions#
Overview of CloudTalk#
The CloudTalk API facilitates advanced telephony capabilities, letting you streamline communication workflows, from call tracking and analytics to automating customer support processes. With Pipedream's integration, you can effortlessly connect CloudTalk to a myriad of other apps and services, enabling you to automate actions based on call events, synchronize customer data across platforms, and trigger communication sequences without manual intervention.
Connect CloudTalk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cloudtalk: {
type: "app",
app: "cloudtalk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://my.cloudtalk.io/api/calls/index.json`,
auth: {
username: `${this.cloudtalk.$auth.api_key}`,
password: `${this.cloudtalk.$auth.api_secret}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
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