ClickSend SMS

Business Communications. Solved.

Integrate the ClickSend SMS API with the Zendesk API

Setup the ClickSend SMS API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ClickSend SMS and Zendesk remarkably fast. Free for developers.

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Create Contact with ClickSend SMS API on New Ticket (Instant) from Zendesk API
Zendesk + ClickSend SMS
 
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Create Contact with ClickSend SMS API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + ClickSend SMS
 
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Create Contact with ClickSend SMS API on Ticket Closed (Instant) from Zendesk API
Zendesk + ClickSend SMS
 
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Create Contact with ClickSend SMS API on Ticket Pending (Instant) from Zendesk API
Zendesk + ClickSend SMS
 
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Create Contact with ClickSend SMS API on Ticket Solved (Instant) from Zendesk API
Zendesk + ClickSend SMS
 
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New Incoming SMS (Instant) from the ClickSend SMS API

Emit new event for each new incoming SMS message received. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Watch Voice Messages (Instant) from the ClickSend SMS API

Emit new event when a new voice message is received or sent. See the documentation

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Contact with the ClickSend SMS API

Creates a new contact in a specific list. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send MMS with the ClickSend SMS API

Sends a new MMS to one or multiple recipients. See the documentation

 
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Send SMS with the ClickSend SMS API

Sends a new SMS to one or several recipients. See the documentation

 
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Overview of ClickSend SMS

The ClickSend SMS API unlocks the potential to integrate robust messaging capabilities into your workflows. With Pipedream, you can not only send SMS messages programmatically but also automate notifications, streamline communication based on events, and much more. Whether you're confirming orders, alerting staff, or engaging with customers, ClickSend and Pipedream make these tasks seamless.

Connect ClickSend SMS

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    clicksend: {
      type: "app",
      app: "clicksend",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://rest.clicksend.com/v3/account`,
      auth: {
        username: `${this.clicksend.$auth.username}`,
        password: `${this.clicksend.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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With Pipedream, developers can now build and run workflows with ClickSend integration. You can also add another integration of apps, datas and API on the workflow. What we will be doing on this article is to create a workflow where SMS is sent from ClickSend based on webhook trigger.

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