Integrate the ClickHelp API with the Zendesk API

Setup the ClickHelp API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ClickHelp and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect ClickHelp with Zendesk#

Create Project Backup with ClickHelp API on New Ticket (Instant) from Zendesk API

Zendesk + ClickHelp

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Create Project Backup with ClickHelp API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ClickHelp

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Create Project Backup with ClickHelp API on Ticket Closed (Instant) from Zendesk API

Zendesk + ClickHelp

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Create Project Backup with ClickHelp API on Ticket Pending (Instant) from Zendesk API

Zendesk + ClickHelp

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Create Project Backup with ClickHelp API on Ticket Solved (Instant) from Zendesk API

Zendesk + ClickHelp

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Popular ClickHelp and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Topic Created from the ClickHelp API

Emit new event when a topic is created. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Topic Updated from the ClickHelp API

Emit new event when a topic is updated. See the documentation

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular ClickHelp and Zendesk Actions#

Create Project Backup with the ClickHelp API

Generates a backup of the specified project. This action ensures you have a safe copy of your project in case of any unpredicted data loss. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Publication with the ClickHelp API

Creates a new publication from the designated project. This action allows you to share your content with others in various formats. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Topic with the ClickHelp API

Produces a new topic in the existing project. A useful action for starting a new chapter or section within your project. See the documentation

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Overview of ClickHelp#

The ClickHelp API allows technical writers to automate and interact with the ClickHelp documentation platform programmatically. With this API, Pipedream users can create, update, retrieve, and manage documentation projects, topics, and users within ClickHelp. It opens up opportunities to streamline documentation workflows, integrate with content management systems, and trigger notifications based on documentation changes or reviews.

Connect ClickHelp#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    clickhelp: {
      type: "app",
      app: "clickhelp",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.clickhelp.$auth.portal_domain}/api/v1/users`,
      auth: {
        username: `${this.clickhelp.$auth.email}`,
        password: `${this.clickhelp.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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