Clearly Defined

Helping FOSS projects be more successful through clearly defined project data.

Integrate the Clearly Defined API with the Zendesk API

Setup the Clearly Defined API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Clearly Defined and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Clearly Defined

The Clearly Defined API offers a way to interact with the Clearly Defined service, which curates and shares data about the clarity of licenses and security of open source components. You can retrieve detailed information about software components' licenses, scores for clarity, and metadata. On Pipedream, you can harness this API to automate checking the compliance and security of software dependencies, notify pertinent stakeholders about the status of components, and integrate with other tools for a seamless open source governance process.

Connect Clearly Defined

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    clearly_defined: {
      type: "app",
      app: "clearly_defined",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.clearly_defined.$auth.environment}.clearlydefined.io/definitions`,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})