# Cisco Webex + Placetel — Pipedream Connect

> Connect a user's Cisco Webex and Placetel accounts and expose tools for both apps directly in your product or your agent.

- Apps: Cisco Webex (`cisco_webex`) + Placetel (`placetel`)
- This page (HTML): https://pipedream.com/apps/cisco-webex/integrations/placetel
- One `external_user_id` owns both connected accounts, and each account stays independently revocable.

## One session, both toolsets (recommended)

- Endpoint: `https://remote.mcp.pipedream.net/v3`
- Headers: `Authorization: Bearer <token>` · `x-pd-project-id` · `x-pd-environment` · `x-pd-external-user-id` · `x-pd-app-slug: cisco_webex,placetel`
- `x-pd-app-slug` takes a comma-separated list, so `cisco_webex,placetel` is one session on one transport. Both toolsets arrive from a single `listTools()`, and a tool is called exactly as it would be in a single-app session.

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "cisco_webex,placetel",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// One list, both toolsets: Cisco Webex and Placetel tools arrive
// together, each keyed by its own app's slug.

// e.g. run Create a Room:
const result = await mcp.callTool({
  name: "cisco_webex-create-room",
  arguments: {
    title: "Title",
    teamId: "Team ID",
  },
})
```

Docs: [MCP guide](https://pipedream.com/docs/connect/mcp/developers.md)

## Both apps from your backend

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const externalUserId = "{external_user_id}" // any stable ID for this user in your system

const [ciscoWebexTools, placetelTools] =
  await Promise.all([
    pd.components.list({ app: "cisco_webex" }),
    pd.components.list({ app: "placetel" }),
  ])

// One external user owns both connected accounts, so either app's tools
// run on their behalf with the same externalUserId.
```

Docs: [Managed auth guide](https://pipedream.com/docs/connect/managed-auth/quickstart.md) · [Tools guide](https://pipedream.com/docs/connect/components.md)

## Cisco Webex

- API slug: `cisco_webex` (use in MCP headers and tool keys)
- Auth: OAuth (Pipedream-managed)
- Categories: Communication
- Website: https://webex.com
- Managed OAuth scopes: `spark:all` · `spark-admin:people_read` · `spark-admin:people_write` · `spark:devices_read` · `spark:devices_write`
- App page (HTML): https://pipedream.com/apps/cisco-webex
- Tools: 3 actions · 1 trigger

Full tool list, API proxy, and SDK quickstart: https://pipedream.com/apps/cisco-webex.md

### Actions (3)

- [Create a Room](https://pipedream.com/apps/cisco-webex/actions/create-room.md) — `cisco_webex-create-room`
- [Create Message](https://pipedream.com/apps/cisco-webex/actions/create-message.md) — `cisco_webex-create-message`
- [List Messages](https://pipedream.com/apps/cisco-webex/actions/list-messages.md) — `cisco_webex-list-messages`

### Triggers (1)

- [New Message (Instant)](https://pipedream.com/apps/cisco-webex/triggers/new-message.md) — `cisco_webex-new-message`

## Placetel

- API slug: `placetel` (use in MCP headers and tool keys)
- Auth: API key (Pipedream-managed)
- Categories: Communication
- Website: https://www.placetel.com/gb
- App page (HTML): https://pipedream.com/apps/placetel
- Tools: 0 actions · 0 triggers

Full tool list, API proxy, and SDK quickstart: https://pipedream.com/apps/placetel.md

---

- Cisco Webex: https://pipedream.com/apps/cisco-webex.md · Placetel: https://pipedream.com/apps/placetel.md
- All apps: https://pipedream.com/apps — index: https://pipedream.com/llms.txt
- Pipedream docs for agents: https://pipedream.com/docs/llms.txt