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with ChatBot and Salesforce?
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Popular Ways to Connect ChatBot with Salesforce#
Popular ChatBot and Salesforce Triggers#
Emit new event for event received. Need to be configured in the ChatBot UI flow to emit events. See docs here
Emit new event when a case is updated. See the documentation
Emit new event when an email template is updated. See the documentation
Emit new event when a knowledge article is updated. See the documentation
Emit new event when a case is created. See the documentation
Popular ChatBot and Salesforce Actions#
Adds an existing contact to an existing campaign. See the documentation
Adds an existing lead to an existing campaign. See the documentation
Converts a SOAP XML Object received from Salesforce to JSON
Overview of ChatBot#
Leverage the ChatBot API on Pipedream to automate conversations, streamline customer service, and connect chat functionality with various apps for rich, responsive interaction. With this API, you can programmatically send messages, manage chat histories, and implement chatbots that react to user input in real-time. By integrating with Pipedream, these capabilities can be augmented with thousands of apps, enabling seamless data flow and complex automations.
Connect ChatBot#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatbot: {
type: "app",
app: "chatbot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.chatbot.com/stories`,
headers: {
Authorization: `Bearer ${this.chatbot.$auth.developer_access_token}`,
},
})
},
})
Overview of Salesforce#
The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.
Connect Salesforce#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
salesforce_rest_api: {
type: "app",
app: "salesforce_rest_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
headers: {
Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
},
})
},
})
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