What do you want to automate
with ChatBot and Jira Service Desk?
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Popular Ways to Connect ChatBot with Jira Service Desk#
Popular ChatBot and Jira Service Desk Triggers#
Emit new event for event received. Need to be configured in the ChatBot UI flow to emit events. See docs here
Emit new event when a customer request is created. See the documentation
Emit new event when a customer request is updated. See the documentation
Popular ChatBot and Jira Service Desk Actions#
Create a comment on a customer request. See the documentation
Overview of ChatBot#
Leverage the ChatBot API on Pipedream to automate conversations, streamline customer service, and connect chat functionality with various apps for rich, responsive interaction. With this API, you can programmatically send messages, manage chat histories, and implement chatbots that react to user input in real-time. By integrating with Pipedream, these capabilities can be augmented with thousands of apps, enabling seamless data flow and complex automations.
Connect ChatBot#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatbot: {
type: "app",
app: "chatbot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.chatbot.com/stories`,
headers: {
Authorization: `Bearer ${this.chatbot.$auth.developer_access_token}`,
},
})
},
})
Overview of Jira Service Desk#
The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.
Connect Jira Service Desk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jira_service_desk: {
type: "app",
app: "jira_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.atlassian.com/me`,
headers: {
Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies