Integrate the Chaport API with the ServiceNow API

Setup the Chaport API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Chaport and ServiceNow remarkably fast. Free for developers.

Popular Chaport and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

Try it

Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

Try it

Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

Try it

Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

Try it

Overview of Chaport#

The Chaport API lets you harness the power of live chat automation, enabling seamless communication between customers and support agents. With Pipedream, you can connect the Chaport API to a vast array of services to automate notifications, sync chat data, and streamline customer interactions. Whether you're triggering workflows from new messages or updating CRM records, Chaport via Pipedream makes it possible to create custom automation that extends the utility of live chat across your business ecosystem.

Connect Chaport#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chaport: {
      type: "app",
      app: "chaport",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.chaport.com/api/v1/operators`,
      headers: {
        Authorization: `Bearer ${this.chaport.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})