Integrate the Chaindesk API with the ServiceNow API

Setup the Chaindesk API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Chaindesk and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Chaindesk with ServiceNow#

Create Table Record with ServiceNow API on New Response Generated from Chaindesk API

Chaindesk + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Response Generated from Chaindesk API

Chaindesk + ServiceNow

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Get Table Records with ServiceNow API on New Response Generated from Chaindesk API

Chaindesk + ServiceNow

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Update Table Record with ServiceNow API on New Response Generated from Chaindesk API

Chaindesk + ServiceNow

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Popular Chaindesk and ServiceNow Triggers#

New Response Generated from the Chaindesk API

Emit new event when a new message from an agent is created.

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Popular Chaindesk and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Submit Message with the Chaindesk API

Allows the API to send a message input from the user.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Update Agent with the Chaindesk API

Updates the agent to improve the accuracy of generated responses.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of Chaindesk#

Chaindesk API offers a platform to create, deploy, and manage AI chatbots. It includes features such as natural language processing, integration capabilities, and a conversational interface to engage with users. Using Pipedream, you can leverage the Chaindesk API to build serverless workflows that trigger on various events and interact with other services to automate tasks, analyze conversations, and enhance user experiences.

Connect Chaindesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chaindesk: {
      type: "app",
      app: "chaindesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.chaindesk.ai/agents`,
      headers: {
        Authorization: `Bearer ${this.chaindesk.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})