Celonis EMS
The Celonis Execution Management System helps businesses maximize execution capacity across the enterprise.
Integrate the Celonis EMS API with the Zendesk API
Setup the Celonis EMS API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Celonis EMS and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Celonis EMS and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Celonis EMS#
The Celonis EMS API allows you to harness the power of process mining and execution management within your workflows. Integrated within Pipedream, this API enables you to automate actions based on process insights, such as identifying bottlenecks and initiating corrective measures. You can trigger workflows from Celonis data, send data back into Celonis for deeper analysis, or even mix data from different sources for rich, actionable insights.
Connect Celonis EMS#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
celonis_ems: {
type: "app",
app: "celonis_ems",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.celonis_ems.$auth.team}.${this.celonis_ems.$auth.cluster}.celonis.cloud/intelligence/api/knowledge-models`,
headers: {
Authorization: `Bearer ${this.celonis_ems.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies