with CallRail and ServiceNow?
Emit new event when an inbound phone call has completed and its recording and transcription have completed and attached. It contains the full data about the call.
Emit new event when an inbound phone call is received by CallRail. It contains the full data about the call.
Inserts one record in the specified table. See the documentation
Deletes the specified record from a table. See the documentation
Retrieves the count of records grouped by a specified field from a ServiceNow table. See the documentation
Retrieves a single record from a table by its ID. See the documentation
Retrieves multiple records for the specified table. See the documentation
The CallRail API provides access to data about calls, texts, and form submissions that flow through the CallRail system. Leveraging Pipedream's serverless platform, you can automate workflows triggered by these events. For instance, you can log calls to a Google Sheet, create real-time alerts, or sync call data with a CRM like Salesforce.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
callrail: {
type: "app",
app: "callrail",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.callrail.com/v3/a.json`,
headers: {
"Authorization": `Token token=${this.callrail.$auth.api_key}`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})