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with CallRail and ServiceNow?
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Popular CallRail and ServiceNow Actions#
Integrate the CallRail API with the ServiceNow API
Setup the CallRail API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate CallRail and ServiceNow remarkably fast. Free for developers.
Overview of CallRail#
The CallRail API provides access to data about calls, texts, and form submissions that flow through the CallRail system. Leveraging Pipedream's serverless platform, you can automate workflows triggered by these events. For instance, you can log calls to a Google Sheet, create real-time alerts, or sync call data with a CRM like Salesforce.
Connect CallRail#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
callrail: {
type: "app",
app: "callrail",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.callrail.com/v3/a.json`,
headers: {
"Authorization": `Token token=${this.callrail.$auth.api_key}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
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