# Calendly + Zendesk — Pipedream Connect

> Connect a user's Calendly and Zendesk accounts and expose tools for both apps directly in your product or your agent.

- Apps: Calendly (`calendly_v2`) + Zendesk (`zendesk`)
- This page (HTML): https://pipedream.com/apps/calendly-v2/integrations/zendesk
- One `external_user_id` owns both connected accounts, and each account stays independently revocable.

## One session, both toolsets (recommended)

- Endpoint: `https://remote.mcp.pipedream.net/v3`
- Headers: `Authorization: Bearer <token>` · `x-pd-project-id` · `x-pd-environment` · `x-pd-external-user-id` · `x-pd-app-slug: calendly_v2,zendesk`
- `x-pd-app-slug` takes a comma-separated list, so `calendly_v2,zendesk` is one session on one transport. Both toolsets arrive from a single `listTools()`, and a tool is called exactly as it would be in a single-app session.

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "calendly_v2,zendesk",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// One list, both toolsets: Calendly and Zendesk tools arrive
// together, each keyed by its own app's slug.

// e.g. run Cancel Event:
const result = await mcp.callTool({
  name: "calendly_v2-cancel-event",
  arguments: {
    eventUuid: "Event UUID",
    reason: "Reason",
  },
})
```

Docs: [MCP guide](https://pipedream.com/docs/connect/mcp/developers.md)

## Both apps from your backend

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const externalUserId = "{external_user_id}" // any stable ID for this user in your system

const [calendlyV2Tools, zendeskTools] =
  await Promise.all([
    pd.components.list({ app: "calendly_v2" }),
    pd.components.list({ app: "zendesk" }),
  ])

// One external user owns both connected accounts, so either app's tools
// run on their behalf with the same externalUserId.
```

Docs: [Managed auth guide](https://pipedream.com/docs/connect/managed-auth/quickstart.md) · [Tools guide](https://pipedream.com/docs/connect/components.md)

## Calendly

- API slug: `calendly_v2` (use in MCP headers and tool keys)
- Auth: OAuth (Pipedream-managed)
- Categories: Productivity
- Website: https://calendly.com
- App page (HTML): https://pipedream.com/apps/calendly-v2
- Tools: 12 actions · 4 triggers

Full tool list, API proxy, and SDK quickstart: https://pipedream.com/apps/calendly-v2.md

### Actions (top 8 of 12)

- [Cancel Event](https://pipedream.com/apps/calendly-v2/actions/cancel-event.md) — `calendly_v2-cancel-event`
- [Create a Scheduling Link](https://pipedream.com/apps/calendly-v2/actions/create-scheduling-link.md) — `calendly_v2-create-scheduling-link`
- [Create Invitee No Show](https://pipedream.com/apps/calendly-v2/actions/create-invitee-no-show.md) — `calendly_v2-create-invitee-no-show`
- [Get Event](https://pipedream.com/apps/calendly-v2/actions/get-event.md) — `calendly_v2-get-event`
- [Get Event Invitee](https://pipedream.com/apps/calendly-v2/actions/get-invitee.md) — `calendly_v2-get-invitee`
- [List Event Invitees](https://pipedream.com/apps/calendly-v2/actions/list-event-invitees.md) — `calendly_v2-list-event-invitees`
- [List Event Types](https://pipedream.com/apps/calendly-v2/actions/list-event-types.md) — `calendly_v2-list-event-types`
- [List Events](https://pipedream.com/apps/calendly-v2/actions/list-events.md) — `calendly_v2-list-events`

### Triggers (4)

- [New Event Scheduled](https://pipedream.com/apps/calendly-v2/triggers/new-event-scheduled.md) — `calendly_v2-new-event-scheduled`
- [New Invitee Canceled](https://pipedream.com/apps/calendly-v2/triggers/invitee-canceled.md) — `calendly_v2-invitee-canceled`
- [New Invitee Created](https://pipedream.com/apps/calendly-v2/triggers/invitee-created.md) — `calendly_v2-invitee-created`
- [New Routing Form Submission Created](https://pipedream.com/apps/calendly-v2/triggers/routing-form-submission-created.md) — `calendly_v2-routing-form-submission-created`

## Zendesk

- API slug: `zendesk` (use in MCP headers and tool keys)
- Auth: OAuth (Pipedream-managed)
- Categories: Help Desk & Support
- Website: https://zendesk.com
- Managed OAuth scopes: `triggers:write` · `webhooks:write` · `read` · `tickets:write` · `tickets:read` · `users:write` · `organizations:read` · `organizations:write`
- App page (HTML): https://pipedream.com/apps/zendesk
- Tools: 33 actions · 10 triggers

Full tool list, API proxy, and SDK quickstart: https://pipedream.com/apps/zendesk.md

### Actions (top 8 of 33)

- [Add Ticket Tags](https://pipedream.com/apps/zendesk/actions/add-ticket-tags.md) — `zendesk-add-ticket-tags`
- [Create Side Conversation](https://pipedream.com/apps/zendesk/actions/create-side-conversation.md) — `zendesk-create-side-conversation`
- [Create Ticket](https://pipedream.com/apps/zendesk/actions/create-ticket.md) — `zendesk-create-ticket`
- [Delete Ticket](https://pipedream.com/apps/zendesk/actions/delete-ticket.md) — `zendesk-delete-ticket`
- [Get Article](https://pipedream.com/apps/zendesk/actions/get-article.md) — `zendesk-get-article`
- [Get Dynamic Content Item](https://pipedream.com/apps/zendesk/actions/get-dynamic-content-item.md) — `zendesk-get-dynamic-content-item`
- [Get Dynamic Content Items by Name](https://pipedream.com/apps/zendesk/actions/get-dynamic-content-items-by-name.md) — `zendesk-get-dynamic-content-items-by-name`
- [Get Macro](https://pipedream.com/apps/zendesk/actions/get-macro.md) — `zendesk-get-macro`

### Triggers (top 4 of 10)

- [Locale Updated](https://pipedream.com/apps/zendesk/triggers/locale-updated.md) — `zendesk-locale-updated`
- [New Side Conversation](https://pipedream.com/apps/zendesk/triggers/new-side-conversation.md) — `zendesk-new-side-conversation`
- [New Side Conversation Reply](https://pipedream.com/apps/zendesk/triggers/new-side-conversation-reply.md) — `zendesk-new-side-conversation-reply`
- [New Ticket (Instant)](https://pipedream.com/apps/zendesk/triggers/new-ticket.md) — `zendesk-new-ticket`

---

- Calendly: https://pipedream.com/apps/calendly-v2.md · Zendesk: https://pipedream.com/apps/zendesk.md
- All apps: https://pipedream.com/apps — index: https://pipedream.com/llms.txt
- Pipedream docs for agents: https://pipedream.com/docs/llms.txt