Integrate the Brillium API with the Zendesk API

Setup the Brillium API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Brillium and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Brillium with Zendesk#

Create Ticket with Zendesk API on New Assessment Created from Brillium API

Brillium + Zendesk

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Create Ticket with Zendesk API on New Assessment Topic from Brillium API

Brillium + Zendesk

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Create Ticket with Zendesk API on New Question Added from Brillium API

Brillium + Zendesk

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Create Ticket with Zendesk API on New Respondent from Brillium API

Brillium + Zendesk

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Create Ticket with Zendesk API on New Respondent Results from Brillium API

Brillium + Zendesk

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Popular Brillium and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Assessment Created from the Brillium API

Emit new event when a new assessment is created in Brillium. See the documentation

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Brillium and Zendesk Actions#

List Assessments with the Brillium API

Retrieve all Assessments for a Brillium account. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

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List Questions with the Brillium API

Retrieve all Questions for an Assessment. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

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List Respondent Results with the Brillium API

Retrieves results for a respondent. See the documentation

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Connect Brillium#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    brillium: {
      type: "app",
      app: "brillium",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.brillium.$auth.api_url}/Accounts`,
      auth: {
        username: `ASSESSMENTS-API`,
        password: `${this.brillium.$auth.api_password}${this.brillium.$auth.security_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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