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with Brevo and Freshdesk?
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Popular Ways to Connect Brevo with Freshdesk#
Popular Brevo and Freshdesk Triggers#
Emit new event when triggered by a marketing event
Emit new event when triggered by a transactional event
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Brevo and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Send transactional email. See the docs for more information.
Overview of Brevo#
The Brevo API lets you automate and integrate your user and access management tasks right within Pipedream. With Brevo's API, you can manage users, groups, permissions, and more, streamlining how you control access to your resources. By crafting workflows on Pipedream, you can connect Brevo with other apps to create custom, automated processes that suit your specific business needs.
Connect Brevo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
brevo: {
type: "app",
app: "brevo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.brevo.com/v3/contacts`,
headers: {
"api-key": `${this.brevo.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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