BrandMentions
BrandMentions is the most effective method of monitoring your brand or product on the Internet.
Integrate the BrandMentions API with the Zendesk API
Setup the BrandMentions API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate BrandMentions and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular BrandMentions and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of BrandMentions#
The BrandMentions API lets you monitor and engage with online conversations about your brand in real-time. It provides insights into brand mentions across various channels, including social media, blogs, forums, and news sites. Pipedream serves as a powerful platform, enabling you to build automated workflows that respond to brand mentions, giving you the ability to track sentiment, identify influencers, and manage your brand’s online reputation efficiently.
Connect BrandMentions#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
brandmentions: {
type: "app",
app: "brandmentions",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.brandmentions.com/command.php`,
params: {
command: `ListProjects`,
api_key: `${this.brandmentions.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies