Integrate the Box API with the Zendesk API

Setup the Box API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Box and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Box with Zendesk#

Create Ticket with Zendesk API on New Event from Box API

Box + Zendesk

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Create Ticket with Zendesk API on New File Event from Box API

Box + Zendesk

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Create Ticket with Zendesk API on New Folder Event from Box API

Box + Zendesk

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Delete Ticket with Zendesk API on New Event from Box API

Box + Zendesk

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Delete Ticket with Zendesk API on New File Event from Box API

Box + Zendesk

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Popular Box and Zendesk Triggers#

New Event from the Box API

Emit new event when an event with subscribed event source triggered on a target. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New File Event from the Box API

Emit new event when a new file uploaded on a target. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Folder Event from the Box API

Emit new event when a new folder created on a target. See the documentation

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Popular Box and Zendesk Actions#

Download File with the Box API

Downloads a file from Box to your workflow's /tmp directory. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Comments with the Box API

Fetches comments for a file. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Search Content with the Box API

Searches for files, folders, web links, and shared files across the users content or across the entire enterprise. See the documentation.

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Overview of Box#

The Box API offers a playground for enhancing content management and collaboration within your cloud storage. With Pipedream, you can orchestrate Box's functionality to automate document handling, streamline approval flows, sync files across apps, and trigger actions based on file events. Think of Pipedream as the glue that allows you to connect Box with your tech stack, triggering workflows with new file uploads, comments, or when sharing settings change, to enhance productivity and minimize manual labor.

Connect Box#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    box: {
      type: "app",
      app: "box",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.box.com/2.0/users/me`,
      headers: {
        Authorization: `Bearer ${this.box.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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