Botstar
Bot application
Integrate the Botstar API with the Zendesk API
Setup the Botstar API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Botstar and Zendesk remarkably fast. Free for developers.
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Popular Botstar and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Botstar#
Botstar API lets you extend the capabilities of Botstar's chatbot platform. It empowers you to programmatically manage and interact with your chatbots, access chat and user data, and integrate with external services. With Pipedream, you can leverage these API functions to automate workflows between Botstar and other apps, trigger actions based on chat events, or synchronize chatbot data with CRM platforms, databases, or marketing tools.
Connect Botstar#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
botstar: {
type: "app",
app: "botstar",
}
},
async run({steps, $}) {
const data = {
"messages": `[{"text": "Hello World"}]`,
"userId": `9999999999`,
}
return await axios($, {
method: "post",
url: `https://api2.botstar.com/broadcast`,
headers: {
"Content-Type": `application/json`,
},
params: {
token: `${this.botstar.$auth.access_token}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies