A flow based Chatbot platform which lets your create your first chatbot in less than 10 mins.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Botbaba is a powerful chatbot platform that enables the creation of interactive chatbots for various purposes, from customer support to lead generation. With the Botbaba API, you can extend the capabilities of your bots by integrating them with a myriad of services and automations via Pipedream. This connection allows you to trigger workflows from chatbot interactions, synchronize data with CRMs, send notifications, process orders, and more, effectively turning chat conversations into actionable business insights and tasks.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
botbaba: {
type: "app",
app: "botbaba",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.botbaba.io/api/GetBots`,
headers: {
"Accept": `application/json`,
"Authorization": `${this.botbaba.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})