Integrate the Bluesky API with the Zendesk API

Setup the Bluesky API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Bluesky and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Bluesky with Zendesk#

Create Post with Bluesky API on New Ticket (Instant) from Zendesk API

Zendesk + Bluesky

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Create Post with Bluesky API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Bluesky

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Create Post with Bluesky API on Ticket Closed (Instant) from Zendesk API

Zendesk + Bluesky

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Create Post with Bluesky API on Ticket Pending (Instant) from Zendesk API

Zendesk + Bluesky

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Create Post with Bluesky API on Ticket Solved (Instant) from Zendesk API

Zendesk + Bluesky

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Popular Bluesky and Zendesk Triggers#

New Follower On Account from the Bluesky API

Emit new event when someone follows the specified account. Requires the account ID as a prop to monitor followers for that account. See the documentation.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Posts By Author from the Bluesky API

Emit new event when an author creates a post. Requires the author id as a prop to track posts from a specific author. See the documentation.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Timeline Posts from the Bluesky API

Emit new event when posts appear in the following feed. See the documentation.

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Popular Bluesky and Zendesk Actions#

Create Post with the Bluesky API

Creates a new post on Bluesky. See the documentation.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Like Post with the Bluesky API

Like a specific post on Bluesky. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Retrieve Thread with the Bluesky API

Retrieve a full thread of posts. See the documentation.

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Connect Bluesky#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bluesky: {
      type: "app",
      app: "bluesky",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://bsky.social/xrpc/app.bsky.actor.getProfile?actor=${this.bluesky.$auth.did}`,
      headers: {
        Authorization: `Bearer ${this.bluesky.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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