Bland AI
Send or receive millions of phone calls per day, using programmable voice agents that sound and feel human.
Integrate the Bland AI API with the Zendesk API
Setup the Bland AI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Bland AI and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Bland AI with Zendesk#
Popular Bland AI and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Bland AI and Zendesk Actions#
Analyzes an input call, extracting structured data and providing insights. See the documentation
Terminates a currently ongoing call using Bland AI. See the documentation
Retrieves the transcript of a specified call post-completion. See the documentation
Overview of Bland AI#
The Bland AI API offers a suite of artificial intelligence services, which, when integrated with Pipedream, can automate tasks, analyze data, and enhance applications with machine learning capabilities. Through Pipedream's serverless platform, you can connect Bland AI with various apps to create custom workflows, process data, and respond to events in real time without managing infrastructure.
Connect Bland AI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bland_ai: {
type: "app",
app: "bland_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.bland.ai/v1/calls`,
headers: {
"Authorization": `${this.bland_ai.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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