Biztera
Decision Management and Approval Tracking
Integrate the Biztera API with the Zendesk API
Setup the Biztera API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Biztera and Zendesk remarkably fast. Free for developers.
Popular Biztera and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Biztera#
The Biztera API allows users to automate their decision-making processes and approval workflows, offering features like requesting approvals, tracking decision status, and integrating with other business tools. Leveraging the Biztera API on Pipedream, you can craft serverless workflows that streamline how approvals are managed within your organization, trigger notifications based on decision changes, and synchronize Biztera data with other systems such as CRMs, project management tools, or custom databases.
Connect Biztera#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
biztera: {
type: "app",
app: "biztera",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://biztera.com/api/v1/me`,
headers: {
Authorization: `Bearer ${this.biztera.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})