Integrate the Bitly API with the Zendesk API

Setup the Bitly API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Bitly and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Bitly with Zendesk#

Create a Bitlink with Bitly API on New Ticket (Instant) from Zendesk API

Zendesk + Bitly

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Create a Bitlink with Bitly API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Bitly

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Create a Bitlink with Bitly API on Ticket Closed (Instant) from Zendesk API

Zendesk + Bitly

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Create a Bitlink with Bitly API on Ticket Pended (Instant) from Zendesk API

Zendesk + Bitly

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Create a Bitlink with Bitly API on Ticket Solved (Instant) from Zendesk API

Zendesk + Bitly

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Popular Bitly and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Bitly and Zendesk Actions#

Create a Bitlink with the Bitly API

Converts a long url to a Bitlink and sets additional parameters.See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Expand a Bitlink with the Bitly API

Retrieves information about Bitlink using id. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Bitlinks by group with the Bitly API

Retrieves all Bitlinks for a given group. See the docs here

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Overview of Bitly#

The Bitly API enables you to programmatically shorten URLs, track click rates, and manage link performance metrics. By integrating Bitly with Pipedream, you can automate various tasks around link management and amalgamate Bitly’s capabilities with other services, thereby streamlining digital marketing efforts, enhancing social media strategies, and monitoring engagement through data-driven insights.

Connect Bitly#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bitly: {
      type: "app",
      app: "bitly",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api-ssl.bitly.com/v4/user`,
      headers: {
        Authorization: `Bearer ${this.bitly.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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