BitBucket

Bitbucket Cloud is a Git-based code and CI/CD tool optimized for teams using Jira.

Integrate the BitBucket API with the Zendesk API

Setup the BitBucket API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate BitBucket and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Commit (Instant) from BitBucket API
BitBucket + Zendesk
 
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Create Ticket with Zendesk API on New Pull Request (Instant) from BitBucket API
BitBucket + Zendesk
 
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Delete Ticket with Zendesk API on New Commit (Instant) from BitBucket API
BitBucket + Zendesk
 
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Delete Ticket with Zendesk API on New Pull Request (Instant) from BitBucket API
BitBucket + Zendesk
 
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Update Ticket with Zendesk API on New Commit (Instant) from BitBucket API
BitBucket + Zendesk
 
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New Commit (Instant) from the BitBucket API

Emit new event when a new commit is pushed to a branch. See docs here

 
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New Pull Request (Instant) from the BitBucket API

Emit new event when a new pull request is created in a repository. See docs here

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Issue Comment with the BitBucket API

Creates a new issue comment. See docs here

 
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Create Snippet Comment with the BitBucket API

Creates a new snippet comment. See docs here

 
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Creates a new issue with the BitBucket API

Creates a new issue. See docs here

 
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Overview of BitBucket

The BitBucket API taps the potential of BitBucket's Git-based version control system, enabling you to automate workflows around code commits, pull requests, and overall repository management. With this API, you can streamline the collaboration process, enforce coding standards, or integrate with other tools to create a cohesive development ecosystem. Pipedream, as a serverless integration and compute platform, provides a seamless environment to connect BitBucket with various apps and services, enabling you to harness its API for efficient, customized automations.

Connect BitBucket

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bitbucket: {
      type: "app",
      app: "bitbucket",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.bitbucket.org/2.0/user`,
      headers: {
        Authorization: `Bearer ${this.bitbucket.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})