bit.io

The immediately productive, shareable cloud database. Bit.io is a zero-config, scalable cloud database with the social and community features of GitHub.

Integrate the bit.io API with the Zendesk API

Setup the bit.io API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate bit.io and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of bit.io

bit.io is a modern database as a service platform that provides a straightforward way to share, manage, and collaborate on data sets. By leveraging the bit.io API on Pipedream, you can automate interactions with your databases, such as triggering queries in response to external events, syncing data between various applications, or maintaining your datasets with scheduled tasks.

Connect bit.io

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bit_io: {
      type: "app",
      app: "bit_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.bit.io/api/v1beta/repos`,
      headers: {
        Authorization: `Bearer ${this.bit_io.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})