Integrate the BigCommerce API with the Zendesk API

Setup the BigCommerce API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate BigCommerce and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect BigCommerce with Zendesk#

Create Product Image with BigCommerce API on New Ticket (Instant) from Zendesk API

Zendesk + BigCommerce

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Create Product Image with BigCommerce API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + BigCommerce

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Create Product Image with BigCommerce API on Ticket Closed (Instant) from Zendesk API

Zendesk + BigCommerce

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Create Product Image with BigCommerce API on Ticket Pending (Instant) from Zendesk API

Zendesk + BigCommerce

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Create Product Image with BigCommerce API on Ticket Solved (Instant) from Zendesk API

Zendesk + BigCommerce

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Popular BigCommerce and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular BigCommerce and Zendesk Actions#

Create Product with the BigCommerce API

Create a product. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Product Image with the BigCommerce API

Create a product image. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Product with the BigCommerce API

Delete a product by Id. See the docs here

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Overview of BigCommerce#

The BigCommerce API enables merchants to seamlessly manage their e-commerce operations by automating tasks, syncing data, and integrating with a plethora of other services. With Pipedream, you can tap into the BigCommerce API to create custom workflows that handle everything from order processing to customer relationship management. The result is a more efficient, personalized shopping experience for customers and less manual work for store owners.

Connect BigCommerce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bigcommerce: {
      type: "app",
      app: "bigcommerce",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.bigcommerce.com/stores/${this.bigcommerce.$auth.store_hash}/v3/catalog/summary`,
      headers: {
        "X-Auth-Token": `${this.bigcommerce.$auth.access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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