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Popular BetterVoice and ServiceNow Actions#
Integrate the BetterVoice API with the ServiceNow API
Setup the BetterVoice API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate BetterVoice and ServiceNow remarkably fast. Free for developers.
Overview of BetterVoice#
The BetterVoice API allows you to automate interactions with phone systems, such as sending and receiving calls, managing voicemails, and creating custom interactive voice response (IVR) systems. Utilizing Pipedream, you can tap into BetterVoice functionalities to craft workflows that trigger actions based on phone events, analyze call data, and integrate with other services for a seamless communication experience.
Connect BetterVoice#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bettervoice: {
type: "app",
app: "bettervoice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.bettervoice.com/api/v3/account/settings`,
params: {
username: `${this.bettervoice.$auth.username}`,
token: `${this.bettervoice.$auth.api_token}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
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