# Belco — Pipedream Connect

> Customer Service Software for Webshops

- API slug: `belco` (use in MCP headers and tool keys)
- Auth: API key (Pipedream-managed)
- Categories: Commerce
- Website: https://www.belco.nl
- This page (HTML): https://pipedream.com/apps/belco
- Tools: 13 actions · 8 triggers

## Connect via MCP (recommended)

- Endpoint: `https://remote.mcp.pipedream.net/v3`
- Headers: `Authorization: Bearer <token>` · `x-pd-project-id` · `x-pd-environment` · `x-pd-external-user-id` · `x-pd-app-slug: belco`

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "belco",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run Add Note to Conversation:
const result = await mcp.callTool({
  name: "belco-add-note-to-conversation",
  arguments: {
    conversationId: "Conversation ID",
    body: "Body",
  },
})
```

Docs: [MCP guide](https://pipedream.com/docs/connect/mcp/developers.md)

## SDK

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "belco-add-note-to-conversation",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    belco: { authProvisionId: "apn_xxxxxxx" },
    conversationId: "Conversation ID",
    body: "Body",
  },
})
```

Docs: [Managed auth guide](https://pipedream.com/docs/connect/managed-auth/quickstart.md) · [Tools guide](https://pipedream.com/docs/connect/components.md)

## Actions (13)

### `belco-add-note-to-conversation` — Add Note to Conversation (Write)

Add a note to a conversation specified by ID. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/add-note-to-conversation.md

### `belco-add-tags-to-conversation` — Add Tags to Conversation (Write)

Add tags to a conversation. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/add-tags-to-conversation.md

### `belco-close-conversation` — Close Conversation (Write)

Close a conversation specified by ID. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/close-conversation.md

### `belco-create-conversation` — Create Conversation (Write)

Create a conversation from Belco. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/create-conversation.md

### `belco-get-contact-details` — Get Contact Details (Read-only)

Get the details of a contact in Belco. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/get-contact-details.md

### `belco-list-all-conversations` — List All Conversations (Read-only)

Get a list of conversations from Belco. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/list-all-conversations.md

### `belco-list-shop-id-options` — List Shop ID Options (Read-only)

Retrieves available options for the Shop ID field.

Full schema: https://pipedream.com/apps/belco/actions/list-shop-id-options.md

### `belco-list-users` — List Users (Read-only)

List all users in the Belco account. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/list-users.md

### `belco-reopen-conversation` — Reopen Conversation (Write)

Reopen a conversation specified by ID. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/reopen-conversation.md

### `belco-reply-to-conversation` — Reply to Conversation (Write)

Reply to a conversation specified by ID. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/reply-to-conversation.md

### `belco-retrieve-conversation` — Retrieve Conversation (Read-only)

Retrieve a conversation specified by ID. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/retrieve-conversation.md

### `belco-retrieve-conversation-items` — Retrieve Conversation Items (Read-only)

Retrieve the list of items belonging to a conversation, such as messages, notes, assignments, tags, calls and status changes. Use this instead of Retrieve Conversation when you need the conversation's full message and event history rather than its top-level metadata. Returns a flat array in a…

Full schema: https://pipedream.com/apps/belco/actions/retrieve-conversation-items.md

### `belco-send-message` — Send Message (Write)

Send a message to a conversation specified by ID. See the documentation

Full schema: https://pipedream.com/apps/belco/actions/send-message.md

## Triggers (8)

### `belco-conversation-assigned-instant` — Conversation Assigned (Instant) (Instant)

Emit new event for each new conversation assigned event

Full schema: https://pipedream.com/apps/belco/triggers/conversation-assigned-instant.md

### `belco-conversation-closed-instant` — Conversation Closed (Instant) (Instant)

Emit new event for each new conversation closed event

Full schema: https://pipedream.com/apps/belco/triggers/conversation-closed-instant.md

### `belco-conversation-reopened-instant` — Conversation Reopened (Instant) (Instant)

Emit new event for each new conversation reopened event

Full schema: https://pipedream.com/apps/belco/triggers/conversation-reopened-instant.md

### `belco-conversation-replied-instant` — Conversation Replied (Instant) (Instant)

Emit new event for each new conversation replied event

Full schema: https://pipedream.com/apps/belco/triggers/conversation-replied-instant.md

### `belco-new-conversation` — New Conversation (Polling)

Emit new conversation event when a new conversation is created. See the documentation

Full schema: https://pipedream.com/apps/belco/triggers/new-conversation.md

### `belco-new-conversation-created-instant` — New Conversation Created (Instant) (Instant)

Emit new event for each new conversation created event

Full schema: https://pipedream.com/apps/belco/triggers/new-conversation-created-instant.md

### `belco-new-webhook-event` — New Webhook Event (Instant) (Instant)

Emit new event for each new webhook event

Full schema: https://pipedream.com/apps/belco/triggers/new-webhook-event.md

### `belco-note-added-instant` — Note Added (Instant) (Instant)

Emit new event for each new note added event

Full schema: https://pipedream.com/apps/belco/triggers/note-added-instant.md

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- Pipedream docs for agents: https://pipedream.com/docs/llms.txt