Integrate the Basecamp API with the Zendesk API

Setup the Basecamp API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Basecamp and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Basecamp with Zendesk#

Create a Card with Basecamp API on New Ticket (Instant) from Zendesk API

Zendesk + Basecamp

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Create a Card with Basecamp API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Basecamp

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Create a Card with Basecamp API on Ticket Closed (Instant) from Zendesk API

Zendesk + Basecamp

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Create a Card with Basecamp API on Ticket Pending (Instant) from Zendesk API

Zendesk + Basecamp

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Create a Card with Basecamp API on Ticket Solved (Instant) from Zendesk API

Zendesk + Basecamp

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Popular Basecamp and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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New Comment Created (Instant) from the Basecamp API

Emit new event when a comment is created. See the docs here

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Popular Basecamp and Zendesk Actions#

Create a Card with the Basecamp API

Creates a card in the select column. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create a Comment with the Basecamp API

Publishes a comment to the select recording. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Campfire Chatbot Message with the Basecamp API

Creates a line in the Campfire for a Basecamp Chatbot. See the documentation

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Overview of Basecamp#

The Basecamp API enables the automation of project management tasks, facilitating seamless interaction with Basecamp's project management tools. Through Pipedream, you can leverage the API to create custom workflows that trigger actions within Basecamp, sync data across various platforms, and enhance team collaboration with automated notifications and task management.

Connect Basecamp#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    basecamp: {
      type: "app",
      app: "basecamp",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://launchpad.37signals.com/authorization.json`,
      headers: {
        Authorization: `Bearer ${this.basecamp.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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