with Basecamp and Freshdesk?
Emit new event when a comment is created. See the documentation
Emit new event when a message is created. See the documentation
Emit new event when a to-do item is created. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a to-do list is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Creates a comment in a selected recording. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Creates a message in a Campfire for a Basecamp Chatbot. See the documentation
The Basecamp API enables the automation of project management tasks, facilitating seamless interaction with Basecamp's project management tools. Through Pipedream, you can leverage the API to create custom workflows that trigger actions within Basecamp, sync data across various platforms, and enhance team collaboration with automated notifications and task management.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
basecamp: {
type: "app",
app: "basecamp",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://launchpad.37signals.com/authorization.json`,
headers: {
Authorization: `Bearer ${this.basecamp.$auth.oauth_access_token}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})