Integrate the AppDrag API with the Zendesk API

Setup the AppDrag API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate AppDrag and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect AppDrag with Zendesk#

Execute API Function with AppDrag API on New Ticket (Instant) from Zendesk API

Zendesk + AppDrag

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Execute API Function with AppDrag API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + AppDrag

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Execute API Function with AppDrag API on Ticket Closed (Instant) from Zendesk API

Zendesk + AppDrag

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Execute API Function with AppDrag API on Ticket Pending (Instant) from Zendesk API

Zendesk + AppDrag

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Execute API Function with AppDrag API on Ticket Solved (Instant) from Zendesk API

Zendesk + AppDrag

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Popular AppDrag and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular AppDrag and Zendesk Actions#

Execute API Function with the AppDrag API

Executes an API function from a cloud backend. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Insert Row with the AppDrag API

Inserts a new row into a cloud database table. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Row with the AppDrag API

Updates a row in a cloud database table. See the documentation

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Overview of AppDrag#

The AppDrag API lets you manage cloud functions, databases, and mail sending features within your AppDrag projects. With Pipedream, you can harness these capabilities to automate workflows such as syncing data between different platforms, processing form submissions, or triggering communication sequences. By connecting AppDrag’s API to Pipedream, you gain the ability to create serverless workflows that can respond to various triggers like webhooks, schedules, or even actions from other apps.

Connect AppDrag#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    appdrag: {
      type: "app",
      app: "appdrag",
    }
  },
  async run({steps, $}) {
    const data = {
      "APIKey": `${this.appdrag.$auth.api_key}`,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.appdrag.$auth.app_id}.appdrag.site/api/testfunc`,
      headers: {
        "Content-Type": `x-www-form-urlencoded`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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