Integrate the Appcues API with the ServiceNow API

Setup the Appcues API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Appcues and ServiceNow remarkably fast. Free for developers.

Popular Appcues and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Appcues#

The Appcues API enables developers to enrich and automate the user onboarding and engagement processes. By interfacing with Appcues, you can programmatically manage flows, segments, and events, and integrate user experience data into other systems for analysis or action. This supports creating customized, scalable user journeys and leveraging user interactions for informed decision-making across your business applications.

Connect Appcues#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    appcues: {
      type: "app",
      app: "appcues",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.appcues.com/v2/accounts/${this.appcues.$auth.account_id}/flows`,
      auth: {
        username: `${this.appcues.$auth.api_key}`,
        password: `${this.appcues.$auth.api_secret}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})