AnnounceKit
AnnounceKit helps companies communicate product updates and news to their customers, increase feature adoption and build customer trust.
Integrate the AnnounceKit API with the Zendesk API
Setup the AnnounceKit API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate AnnounceKit and Zendesk remarkably fast. Free for developers.
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Popular AnnounceKit and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of AnnounceKit#
AnnounceKit is a tool for creating, managing, and publishing announcements to keep your users informed about product updates and news. Using the AnnounceKit API within Pipedream, you can automate the delivery of these updates across different platforms, sync release notes with your product's lifecycle events, or control the flow of communication based on user behavior or preferences. This level of automation can enhance user engagement and ensure timely updates without manual intervention.
Connect AnnounceKit#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
announcekit: {
type: "app",
app: "announcekit",
}
},
async run({steps, $}) {
const data = {
"query": `{
me {
active_project {
id
name
}
}
}`,
}
return await axios($, {
method: "post",
url: `https://announcekit.app/gq/v2`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.announcekit.$auth.email}`,
password: `${this.announcekit.$auth.password}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies