with Ambivo and Freshdesk?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Ambivo API provides access to a range of services for web scraping, image processing, and data extraction. On Pipedream, you can leverage these capabilities to automate workflows that require the transformation and analysis of content from various sources. Whether you're looking to extract text from images, scrape web data without getting blocked, or perform content-based image retrieval, Ambivo can be integrated with Pipedream's serverless platform to build robust and scalable automations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ambivo: {
type: "app",
app: "ambivo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://fapi.ambivo.com/crm/contacts/created`,
headers: {
Authorization: `Bearer ${this.ambivo.$auth.access_token}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})