Multilingual Customer Service, powered by Generative AI
Emit new event when a new message is posted to one or more channels
Emit new event when a message was posted in a direct message channel
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts.
Emit new event when a specific keyword is mentioned in a channel
Send a message to a specific Algomo chatbot and get the response. See the documentation
Send a message to a public or private channel. See the documentation
Configure custom blocks and send to a channel, group, or user. See the documentation.
Send a message as a threaded reply. See postMessage or scheduleMessage docs here
Send a message to a user or group. See the documentation
The Algomo API empowers developers to integrate multilingual customer support automation into their services. It offers the ability to understand and respond to customer queries in various languages, making it a powerful tool for global customer engagement. Within Pipedream, you can harness this API to automate customer interactions, analyze sentiment and feedback, and streamline support workflows, among other possibilities, without managing infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
algomo: {
type: "app",
app: "algomo",
}
},
async run({steps, $}) {
const data = {
"botId": `${this.algomo.$auth.chatbot_id}`,
"messageText": `Can you tell me about this page?`,
}
return await axios($, {
method: "post",
url: `https://app.algomo.com/api/v2/external/api-access/get-bot-response`,
headers: {
Authorization: `Bearer ${this.algomo.$auth.api_token}`,
"Accept": `application/json`,
"Content-Type": `application/json`,
},
data,
})
},
})
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})