Integrate the Alegra API with the Zendesk API

Setup the Alegra API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Alegra and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Alegra with Zendesk#

Create Contact with Alegra API on New Ticket (Instant) from Zendesk API

Zendesk + Alegra

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Create Contact with Alegra API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Alegra

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Create Contact with Alegra API on Ticket Closed (Instant) from Zendesk API

Zendesk + Alegra

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Create Contact with Alegra API on Ticket Pending (Instant) from Zendesk API

Zendesk + Alegra

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Create Contact with Alegra API on Ticket Solved (Instant) from Zendesk API

Zendesk + Alegra

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Popular Alegra and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Client Created (Instant) from the Alegra API

Emit new event when a new client is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Invoice Created (Instant) from the Alegra API

Emit new event when a new invoice is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Alegra and Zendesk Actions#

Create Contact with the Alegra API

Adds a new contact to Alegra. See the documentation.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Invoice with the Alegra API

Creates a new invoice in Alegra. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find Contact with the Alegra API

Search for an existing contact in Alegra based on name or identification. See the documentation

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Overview of Alegra#

Alegra API allows for the automation and integration of accounting and financial tasks within Alegra's software platform. Through the API, developers can create, read, update, and delete information related to invoices, clients, products, services, and more. Essentially, it's a way to streamline financial operations, ensure data accuracy, and free up time from manual data entry by connecting Alegra to other business tools and services.

Connect Alegra#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    alegra: {
      type: "app",
      app: "alegra",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.alegra.com/api/v1/users/self`,
      headers: {
        "Accept": `application/json`,
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.alegra.$auth.user_email}`,
        password: `${this.alegra.$auth.access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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