Enterprise Online Survey Software & Tools
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Alchemer API facilitates the creation and management of surveys, collection and analysis of responses, and automation of survey-related workflows. With Pipedream, you can harness this API to trigger actions in other applications based on survey events, sync survey data with databases or CRM systems, and even automate follow-up communications based on participant responses. Think of it as a bridge between Alchemer's rich survey feature set and a universe of other apps to streamline your data collection and analysis processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
alchemer: {
type: "app",
app: "alchemer",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.alchemer.com/v5/account`,
params: {
api_token: `${this.alchemer.$auth.api_key}`,
api_token_secret: `${this.alchemer.$auth.api_secret}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})