Integrate the Airship API with the ServiceNow API

Setup the Airship API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Airship and ServiceNow remarkably fast. Free for developers.

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Popular Airship and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Airship#

The Airship API provides tools to engage customers across SMS, email, app notifications, and more. By leveraging this API, you can automate messaging based on user behavior, preferences, and lifecycle events. Integrating Airship with Pipedream allows you to connect these communication capabilities with hundreds of other services to build robust, automated workflows. This lets you craft personalized customer journeys, respond promptly to user actions, and monitor the effectiveness of different communication strategies.

Connect Airship#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    airship: {
      type: "app",
      app: "airship",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://go.urbanairship.com/api/schedules`,
      auth: {
        username: `${this.airship.$auth.app_key}`,
        password: `${this.airship.$auth.master_secret}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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